Centennial Bank is committed to providing the highest level of security and privacy regarding the collection and use of our online banking customers' personal information, as well as that of all visitors to our web site. Personal information may be collected through the submission of account applications, online banking transactions, or through the use of online financial tools such as interactive calculators. A detailed description of Centennial Bank's Online Banking Privacy Policy is provided below.
 

Respect of right to Privacy

Centennial Bank respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.

Centennial Bank's privacy policy does not apply to 3rd party, linked sites.  Please consult the disclosures on 3rd party sites linked from centbk.com for more information.  Please read our Terms of Use for more information.   
 

Collection and Use of Personal Information

Information is collected for the purpose of processing your application, transaction, or request for information. The information will be used for the purposes of meeting your banking needs and requests, and providing services to you in the future. Centennial Bank does not sell or share customer information with any nonaffiliated third parties, except certain third party service providers. These entities will be required to execute a confidentiality agreement with Centennial Bank which requires adherence to the bank’s privacy policy and practices. We share information as permitted by law in order to provide you with better services and more options.

If you do not want your personal information collected, you may refrain from supplying the information, whether through e-mail or the bank’s online banking service.

A written notice should be directed to the Compliance Officer at 4605 S. Harrison Blvd. Ogden, UT 84403.
 

Maintenance of Accurate Information

We are taking the following steps to ensure the privacy and accuracy of the information collected from or about you: Ensuring your financial privacy is of vital importance to the bank and its employees. The bank limits employee access to confidential customer financial information to those with a business reason for knowing such information. Bank employees are trained to understand the importance of customer financial privacy and to properly handle confidential information. The bank endeavors to maintain the most accurate and up-to-date customer records possible. If you find that your account information is not correct, current, or complete, please call or write to us at the telephone number or address on your account statement and appropriate corrections will be made as soon as possible.

Additionally, information you submit via our online banking service is protected by encryption technology which scrambles account information to reduce the possibility of access by unauthorized individuals outside the bank. To further protect your online banking service, the Institution requires the use of an ID and password.

You may review the information we collect about you and correct any errors in that information by reviewing account statements and any other correspondence from us and notifying us of any inaccurate or outdated information at the address or phone number on your statements.

If you have questions about your personal information or would like to inform us about the potential misuse of your personal information, you may do so by sending a letter to the Compliance Officer, Centennial Bank 4605 S. Harrison Blvd Ogden, UT 84403, a telefacsimile to the Compliance Officer at (801) 475-1902, or calling us at 1-800-800-1558, or email us at compliance@centbk.com.

Disclosures to Affiliates or Nonaffiliated Third Parties

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

Loan Applicant Confidentiality Information

Centennial Bank recognizes the importance of protecting the financial and personal privacy of our customers and is committed to provide them with confidentiality and security.

When you access our web site or request assistance for any lending purposes, only certain key employees or requested personnel will have access to your personal information. Centennial Bank limits the access to information, provided by you, to key personnel and the business partners who help us deliver services to your request. We do not sell any such information to any third party for its own use. We will maintain any information provided, as well as your business transactions, authorized verifications, and Internet identification according to our extensive confidentiality standards.

Centennial Bank's Internet lending and home banking services are encrypted and have security measures in place to protect against the loss, misuse, and/or alteration of information. All sensitive transactions use Secure Socket Layering (SSL) encrypted network transmissions. Physical access to critical systems and network components is limited to specifically authorized personnel.

When we contact you by e-mail, we do retain the content of the e-mail, your e-mail address, and our reply for a period of time. We limit the use of contact information and will only continue to e-mail information or offers, and will only mail direct to you with your permission or request to do so. Customer e-mail contact is limited to quality services and product offers requested though e-mail delivery, and is not broadcast or sent under a "Spam" delivery system.

We may disclose information to third parties about your transaction, to comply with a contract agreement made by you, a court order, or to comply with a government agency or regulatory body. We may also provide information when given your permission.